Privacy Policy for ZIA

Last Updated: 03/05/2025

Welcome to ZIA ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application, ZIA (the "Application"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

• Personal Data: Personally identifiable information, such as your name, email address, that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys.
• Derivative Data: Information our servers automatically collect when you access the Application, such as your actions that are integral to the Application, like command history or usage patterns, as well as other interactions with the Application and other users via server log files. (Specify further based on actual logging)
• Data from Voice Commands/Transcription: If you use voice features, audio data is processed to transcribe your commands. This data may be processed locally or sent to third-party services (like Deepgram, Gladia, Google) for processing. We do not store the raw audio long-term unless explicitly stated for a specific feature (e.g., voice notes).
• Data from Document Generation/Interaction: Content you generate, edit, or provide for interaction (like documents, text inputs) is processed to fulfill your requests. This may involve sending data to third-party LLMs (like Google Gemini).
• Data from Integrations: If you connect third-party services (like Slack, Gmail), we may access and process data from those services based on the permissions you grant. Refer to the privacy policies of those services.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your account.
• Process your commands and requests.
• Improve the application's functionality and user experience.
• Respond to product and customer service requests.
• Send you administrative emails or notifications.
• Monitor and analyze usage and trends to improve your experience with the Application.
• Perform other business activities as needed.
• (Add specific uses related to features like form filling, document saving, etc.)

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, AI model processing (e.g., Google Gemini, Deepgram, ElevenLabs), and marketing assistance.
• Third-Party Integrations: If you connect to third-party services, information may be shared with those services. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.
• Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. (Adjust or remove if not applicable).
• Sale or Bankruptcy: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: hello@withzia.com